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User's expectations with regard to mental health actions : a phenomenological study

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User's expectations with regard to mental health actions : a phenomenological study

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Título User's expectations with regard to mental health actions : a phenomenological study
Autor Camatta, Marcio Wagner
Wetzel, Christine
Schneider, Jacó Fernando
Abstract Aim: To understand the expectations of users with regard to actions aimed at mental health, as developed as part of the Family Health Strategy. Method: This is a qualitative approach in which we use a social phenomenological perspective. Sixteen users were interviewed in two family health units in Porto Alegre/Rio Grande do Sul. Results: Users focus on access to the services and supplies offered by the staff of the two family health units, and the establishment of a social relationship. Discussion: Users sought the services of the units in order to meet the demand for the prevention of mental illness and its complications, to promote and restore health, or even to establish social relationships with the units’ professionals. Conclusion: Meeting these expectations is crucial to ensuring the users' access to health services at different levels of complexity, and to strengthen the care elements of the involvement of professionals and users by means of the recognition of social interaction as a therapeutic device.
Contido em Online Brazilian Journal of Nursing. Niterói: UFF, 2002-. Vol. 11, n. 3 (2012), p. 668-682
Assunto Atenção primária à saúde
Enfermagem psiquiátrica
Programa Saúde da Família
Saúde mental
[en] Family health program
[en] Mental health
[en] Nursing
[en] Primary health care
[en] Qualitative research
Origem Nacional
Tipo Artigo de periódico
URI http://hdl.handle.net/10183/104788
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