Motivos que levam ao insucesso na implantação de sistemas de Business Intelligence

Abstract

O Gartner aponta que aproximadamente 80% dos projetos de Business Intelligence falham e a falta de um estudo mais aprofundado pode ser um dos fatores determinantes, segundo o divulgado pela CanalTech (2014). O objetivo deste trabalho foi analisar motivos que levam a falhas na implantação de sistemas de Business Intelligence em organizações que adotaram esses sistemas, e levantar motivos que levam ao insucesso na adoção de BI. Dessa forma, o modelo de pesquisa proposto se definiu em explorar a percepção das pessoas envolvidas durante o processo de implantação de BI. No resultado da pesquisa, os fatores críticos de sucesso que as empresas mais pecaram na implantação foram “Gestão eficaz dos dados” e “Alinhamento do BI com o negócio”. Essa pesquisa buscou contribuir com empresas que pretendam implantar tecnologias como softwares de Business Intelligence.

Gartner shows that approximately 80% of Business Intelligence projects fail and the lack of further study can be a determining factor, according to the released by CanalTech (2014). The objective of this work was to analyze the implementation of business intelligence systems in organizations that have adopted such systems, and raise reasons that lead to failure in the adoption of BI. The objective of this study was to analyze the reasons that lead to failures in the implementation of Business Intelligence systems in organizations that have adopted such systems, and raise reasons that lead to failure in the adoption of BI.I. Thus, the proposed research model defined in exploring the perception of the people involved in the BI deployment process. In the search results, the critical success factors that companies were more sinned in implementing "effective management of data" and "BI alignment with the business." This research sought to contribute to companies wishing to deploy technologies such as Business Intelligence software.