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dc.contributor.advisorSantos, Cristiane Pizzutti dospt_BR
dc.contributor.authorGrillo, Tito Luciano Hermespt_BR
dc.date.accessioned2020-01-18T04:16:42Zpt_BR
dc.date.issued2019pt_BR
dc.identifier.urihttp://hdl.handle.net/10183/204606pt_BR
dc.description.abstractThe Internet is the ultimate memory entity, storing unimaginable amounts of information and capable of retrieving target pieces in less than a second. Thanks to tools like Google, resorting to this entity when trying to remember or learn facts has become as natural for people as eating when feeling hungry. Recent evidence suggests that embracing the Internet as a memory resource deregulates metacognition because people conflate knowledge accessed online with their own. The current research shows that this conflation entails a “feeling of already knowing” that, in consumer contexts, leads to overconfidence in decision skills. Most importantly, and contrasting with the common view of overconfidence as a trap, this research proposes that, albeit illusory, Google-induced choice confidence (the belief that the chosen option is superior to the dismissed ones) gives rise to affective expectations that spill over into subjective experiences. In essence, the Internet entails a self-fulfilling prophecy where it misguides people into believing that they made an objectively optimal decision but also leads them to have subjectively better experiences as the outcome of that decision.en
dc.format.mimetypeapplication/pdfpt_BR
dc.language.isoengpt_BR
dc.rightsOpen Accessen
dc.subjectComportamento do consumidorpt_BR
dc.subjectTomada de decisãopt_BR
dc.subjectInternetpt_BR
dc.titleGoogle-induced confidence in decision skills changes experiences : a self-fulfilling prophecypt_BR
dc.typeTesept_BR
dc.identifier.nrb001109622pt_BR
dc.degree.grantorUniversidade Federal do Rio Grande do Sulpt_BR
dc.degree.departmentEscola de Administraçãopt_BR
dc.degree.programPrograma de Pós-Graduação em Administraçãopt_BR
dc.degree.localPorto Alegre, BR-RSpt_BR
dc.degree.date2019pt_BR
dc.degree.leveldoutoradopt_BR


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